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Delivery

Shipping Rates

Destination: Hong Kong
We charge a flat-rate shipping fee of HK$40 on all orders under HK$300. For orders equal to or above HK$300 in value, we are happy to extend complimentary standard shipping. Please note that free shipping on qualifying orders is automatically applied at checkout.
Standard Delivery: 2-4 business days
Expedited Delivery: 1-2 business days (please contact our Customer Service team for expedited delivery)
Kindly note that shipments to outlying islands can result in longer delivery times.

Asia Pacific destinations
We also ship to most locations within the Asia Pacific region.
If you would like to have your order shipped to an address in the Asia Pacific area, simply let us know the items you wish to order as well as your desired shipping address and our customer service team will get back to you with a complete order quotation within 24 hours.

 

Taxes and Duties

International
You may be charged customs duties and taxes for something purchased online because:

  • Duties and taxes are typically not included in the price of the goods one purchases online, and are not included in the overall shipping costs quoted on the MAUD FRIZON online boutique.
  • When purchasing goods online, some or all of these goods may not originate in the country you reside in and therefore may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
  • When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you may be liable to pay any inbound duties and taxes which your local customs authority deems appropriate.

To ensure the courier can deliver your goods after entering your country or customs union, you may be required to pay back the shipping company for any duties and taxes that are due on the goods.
What is payable, if anything, depends on the local customs regulations of a given region, on where the goods are sent from, the type of goods, their transactional value and the weight of the package.
To best understand if and to what extent your order may be affected by customs duties and import taxes, we recommend checking with your local customs authority for the most up-to-date information for your given region.

 

Important Information

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

 

First-Time Order Policy

For security purposes, we reserve the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

 

Insurance

All of the packages and orders we shipped are fully insured from the moment they leave our doorstep to when they are delivered to you. All orders require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by MAUD FRIZON.

 

 

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